What is Field Company’s return policy?

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We spent years developing a product that we are proud to stand behind. If you aren’t satisfied with your Field Skillet for any reason within 45 days of receiving it, you may return the item for a refund less return shipping. Simply email us at help@fieldcompany.com with your order number and the reason for return and we’ll send you a shipping label. Unfortunately, we are unable to accept returns on orders shipping internationally at this time.

Field Factory Seconds are final sale only. Field Accessories may be returned, unused and in new condition only, within 45 days of delivery.

Does Field Company have a warranty policy?

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Our cast iron cookware is made to last for generations — and we’re here to help with any issues you encounter along the way. For the lifetime of your Field skillet, our team is available to provide guidance for everything from rust spots to “I forgot the roasting vegetables.” When trouble strikes, shoot us a note at help@fieldcompany.com. In all but the rarest of cases, continuing to cook will be the cure.

Please note that we only replace pans and other products within 45 days of delivery.

Is there free shipping?

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We offer free US shipping for orders over $150, excluding addresses in Alaska and Hawaii.

Do you ship orders to the UK & EU? If so, how will orders be shipped?

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Yes, we ship to the UK & EU. To get your order to you, we’ve partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under £135 and orders to the EU for orders €150 and Under.

Where can I find Field Skillets in stores?

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Field Skillets are available from select retailers nationwide. Learn more about our stockists here.

Are Field Skillets pre-seasoned?

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Field Skillets come with two coats of grapeseed oil pre-seasoning. What does that mean? Give your pan a quick wash with some warm water and a little soap, dry thoroughly, coat it all over with a thin layer of oil, and you’re ready to start cooking.

Where are your skillets made?

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All of our cast iron cookware is made in the USA. While our office headquarters are located in New York City, our production and fulfillment operations include facilities in Indiana, Illinois and Wisconsin.

How do I season my Field Skillet?

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Field Skillets arrive with two coats of grapeseed oil pre-seasoning, so you can start using your pan right away. The best way to build up seasoning is just by cooking with your skillet; each time you use your pan, it will develop a little more seasoning on its surface. Dishes like cornbread, roasted vegetables or anything fried are particularly good at this.

All cast iron skillets take a little time to become truly non-stick, and every pan develops seasoning differently, depending on how often (and what) you cook. Whether it takes a few months, or more, time and use are always the key to getting that slick, even seasoning you’re looking for.

We recommend reading through this page for more information on how to break in your Field Skillet and begin the seasoning process. And if you’d like to go the extra mile and try your hand at oven seasoning, we recommend following our cast iron seasoning instructions.

What is the best oil for seasoning cast iron? For regular maintenance?

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For both oven seasoning and regular maintenance, we recommend using our cast iron seasoning oil. Oils that are rich in polyunsaturated fats are best for developing seasoning, because they’ll bond with your skillet easily. Since our proprietary cast iron seasoning oil blend is made with organic grapeseed oil and organic linoleic sunflower oil (both of with have high polyunsaturated fat contents), as well as beeswax (which makes it easy to apply), it’s ideal for building up thin, durable layers of seasoning.

My seasoning looks...ugly. Am I doing something wrong?

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Every skillet needs a little time to be broken in, and when you’re using a new pan, it’s totally normal (and expected!) for it to be uneven in color and seasoning. Cast iron develops its dark, even patina over time and with plenty of use. Each time you cook in your pan, you’ll add a little bit more seasoning to its surface, eventually yielding the nonstick skillet you’re searching for.

And if your pan starts flaking a bit, or loses some seasoning, continuing to cook is almost always the answer. Any patchy areas will become incorporated into new layers of seasoning over time, and you’ll see the cooking surface even back out.

Still having trouble with your skillet, or want us to take a look at your seasoning? Drop us a line at help@fieldcompany.com.

I seasoned my skillet, and now it’s all sticky.
What should I do?

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Using too much oil when you season your pan, or just cooking with a lot of oil, can sometimes leave a sticky residue or spider-web pattern on the surface of your skillet. This raised, sticky stuff is just baked-on oil residue, or oil that didn’t fully polymerize and bond with the pan. In most cases, continuing to cook will take care of this, as any oil residue becomes incorporated into new layers of seasoning.

Having trouble getting some oil residue to disappear? Send us an email at help@fieldcompany.com

How should I clean my Field Skillet?

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Let’s get this out of the way first: cast iron can rust. That means no soaking, no drip-drying, and never put it in the dishwasher.

We’ve put together a list of simple steps that will make cleaning your cast iron easy, and help you build up sturdy seasoning. You can find our step-by-step guide to cleaning your cast iron cookware here.

Can I use soap to clean cast iron?

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The old conventional wisdom around cast iron is that soap is the enemy. Back when soaps were commonly made with harsh compounds like lye and vinegar, this was true, but most modern dish soaps, especially eco-friendly varieties, are perfectly safe so long as they don’t contain any polishing agents. If you have residue or strong flavors in your pan that you can’t eliminate with a stiff brush and some water, by all means lather up.

That said, soap is by nature a de-greaser, aka a de-moisturizer, and while it won’t strip away seasoning, it will dry out the surface of your pan. So only use it if you have to, and if you do, be sure to remoisturize the pan following the steps above afterward.

My Field Skillet rusted. Can I fix it?

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Cast iron is incredibly durable, but it is susceptible to rust. If your pan is showing signs of rust, email help@fieldcompany.com for specific care recommendations.

A regular care and maintenance routine will help prevent rust in the first place: make sure your pan is completely dry after use and cleaning, and apply a thin coat of seasoning oil to all surfaces before you put it away.

Can I use Field Skillets on my glass/induction stovetop?

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Yes! Field Skillets perform well on a variety of stovetop burner types — including glass-top electric and induction burners. For best results on any burner, we recommend pre-heating your skillet at low to medium heat for up to 5 minutes before use.

Can I use my Field Skillet on a grill? A campfire?

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Absolutely — we’re huge fans of outdoor and live-fire cooking.